COVID-19 Resources

As we continue to navigate the challenges brought on by COVID-19, the Stadium Managers Association is committed to bringing our industry together. We have provided a central location for resources to highlight best practices, opportunities and information that are valuable to our members.

When a new town hall or roundtable is scheduled, Information will be sent out via email to the membership and will be listed on this page. Past town hall recordings and slideshows can be viewed under the Member Resource Sharing Library tab.  

SMA Covid-19 Webinar

These webinars are an informal forum for all SMA members to discuss and share with peers how you are handling your stadium's COVID-19 operational challenges.  Whether you choose to talk, teach or just listen during these webinars, we are certain you will find value in a causal conversation among your industry peers. 

Current webinars: 

Challenges of Reopening: From Staffing to Fan Behavior
September 7th - 1pm Eastern Time / 12pm Central time - Click Here to Register
Speakers:

Jorge Costa, Chief Venue Officer, Oracle Park
Kevin Kahn, VP Ballpark Operations and Chief Customer Officer, Coors Field
Angie Nix, Director of Guest Services, Forty Niners Stadium Management

 

Guidelines:

  • SMA members can participate in all webinars/roundtables free of charge as a member benefit.
  • Everyone must register in advance of the session.
  • Webinars will be recorded and will be available after the session concludes to SMA members only. 
  • Every registrant is sent a unique login link. These links are not to be shared with or forwarded to another person. If there are multiple attendees logged on with the same name, all of those participants are subject to removal from the session.

If you have questions please reach out to Devin Keyes, Associate Director of Education, devink@stadiummanagers.org.

 

Past webinars:
June 3 - Reopening Concessions in a Post COVID-19 World

May 25 - As we re-open our businesses, will Vaccine Passports and seating areas be the norm?
What venue managers need to consider and what do the legal experts think?

March 23 - Stadiums and Mass Vaccination Sites
Click Here to view more information and the Mass Vaccination Playbook

SMA Covid-19 Resource Submission

Please select a link below to submit a stadium or vendor feature or a COVID-19 resource.  All submissions are reviewed by the SMA COVID-19 Taskforce. We're looking to continuously add to this information, so please send us your resources via the forms below.

Resources by Category

National Strategy for the COVID-19 Response and Pandemic Preparedness Jan 2021

CDC Website

This is the most credible and first place that's recommended that people visit for the latest information and guidance on how to deal with COVID-19.

FEMA Website

This has good information on FAQs and Rumor Control information. Additionally, here is a separate link on how private sector entities can get involved through the DHS Industry Liaison Program.

The Department of Homeland Security

White House COVID-19 Task Force

There is some good information here as well on how to prepare yourself and your community as well as additional resources for Business and Employers.

Employer Rights Poster

COVID-19 Global Cases Heat Map - Johns Hopkins University & Medicine

Ensuring Mental Health Resiliences While Working from Home

CISA Disinformation Toolkit 

Released to help state, local, tribal and territorial officials bring awareness to misinformation, disinformation, and conspiracy theories related to COVID-19. The Toolkit includes talking points, frequently asked questions, and flyers, and provides simple steps individuals can take to combat false or misleading information related to the pandemic.

CISA Cyber Essentials Toolkits 

The Cyber Essentials Toolkit is a set of modules designed to break down the CISA Cyber Essentials into bite-sized actions for IT and C-suite leadership to work toward full implementation of each Cyber Essential. Each chapter focuses on recommended actions to build cyber readiness into the six interrelated aspects of an organizational culture of cyber readiness. This page will be updated as new Toolkit chapters are published.

COVID-19 Recovery CISA Tabletop Exercise Package (CTEP)

This exercise package was developed in coordination with interagency partners to assist private sector stakeholders and critical infrastructure owners and operators across all sectors in assessing short-term, intermediate, and long-term recovery and business continuity plans and addressing key questions related to organizational recovery from the COVID-19 pandemic. The CTEP also provides organizations the opportunity to discuss how ongoing recovery efforts are impacted by concurrent response operations to a potential “second wave” of global pandemic infections.

The CISA Services Catalog is a single touchpoint for anyone interested in CISA services, and its interactive elements allow you to quickly and intuitively filter down to those services that best fit your capabilities and challenges.

Support the Live Events Industry

Please click the link above for more information regarding the Live Events Coalition, its mission, and how to get involved.  The petition for the Live Events Industry aid is below.  The Coalition was formed to bring together all areas of live events from meeting planners to production companies, to the caterers, turf protection, ticket sellers, sports venues and every other type of company, venue or other that plays a role in the live events industry.  We literally now have in our membership everyone from major recording artists to the single meeting planner and freelance technician.
Support for the Live Events Industry Petition

U.S. Department of Labor Blog

Implementing Safety Practices for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19

Restoring Retail Confidence: The Path to Re-Engaging the Consumer

Event Safety Alliance Reopening Guide - Event Safety Alliance - Adelman Law Group

Exercise Starter Kit for Workshop on Reconstituting Operations - FEMA

Top 10 Exploited Cyber Vulnerabilities - May 2020

The Lasting Impact of COVID-19: How Will It Affect Our Mental Health? May 2020

Millions of Americans will be impacted by COVID-19-related illness, loss, grief, anxiety, isolation, and PTSD. And, perhaps counterintuitively, some of us will come out stronger. Experts weigh in on what we can expect from living through a global pandemic.

Reopening Guidance for Restaurant Industry - Apr 2020

Zoom Vulnerabilities Attractive Opportunity - Apr 2020

Joint Advisory COVID-19 Exploited by Malicious Cyber Actors - Apr 2020

CISA Essential Critical Infrastructure Worker Guidance - Apr 2020

DHS Cyber Security Alert - Apr 2020

This is a joint alert from the United States Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) and the United Kingdom’s National Cyber Security Centre (NCSC). This alert provides information on exploitation by cybercriminal and advanced persistent threat (APT) groups of the current coronavirus disease 2019 (COVID-19) global pandemic. It includes a non-exhaustive list of indicators of compromise (IOCs) for detection as well as mitigation advice.

CARES Act
The Coronavirus Aid, Relief, and Economic Security (CARES) Act expanded Small Business Administration (SBA) loan options for small businesses to include (1) a Paycheck Protection Program (PPP), as well as (2) an Economic Injury Disaster Loan (EIDL) with terms that are more favorable and accessible to small businesses. Both of these programs are detailed below.

 

Paycheck Protection Program (PPP)
The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities. Starting today, April 3, small businesses and sole proprietorships can apply for the PPP. Starting April 10, independent contractors and self-employed individuals may apply for the PPP. Applications must be submitted by June 30.

The U.S. Treasury has posted details on PPP on their Fact Sheet

PPP loans will be made by existing SBA 7(a) lenders, other participating federally insured depository institutions, federally insured credit unions and Farm Credit System institutions, and other regulated lenders once they are approved and enrolled in the program. Visit www.sba.gov for a list of SBA lenders. PPP loan applications will be submitted through these participating lenders.

The SBA borrower application form is available here.

 

U.S. Treasury Links
https://home.treasury.gov/policy-issues/top-priorities/cares-act/assistance-for-small-businesses

Additionally, the SBA has just issued an interim final rule on PPP.

 

Economic Injury Disaster Loans and Loan Advance (EIDL)
The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. Small business owners are eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. The loan advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Funds will be made available within three days of a successful application, and this loan advance will not have to be repaid.

The EIDL program provides working capital loans up to $2 million that can provide vital economic support to small businesses to help overcome temporary loss of revenue. Applicants for EIDL can access a $10,000 cash advance grant.

SBA Information on Applying for an EIDL loan is available here.

The EIDL loan application form is available here.

If I receive an EIDL, can I apply still for a PPP loan?
Small businesses can take advantage of multiple SBA programs. However, loans must be used for different purposes. For instance, both the EIDL and PPP may be used to assist with salaries, but you cannot “double-dip.” So, for the eight-week period of the PPP, the EIDL could cover the salary “gap” for employees who make over $100,000 or for a different time period.

Inspect Telescopic Systems Regularly
We're all waiting for the crowds to return, and taking the necessary steps to safely welcome them back. For most of us, this means preparing the front of house experience to address touchless ticketing, traffic flows, social distancing, and lots of cleaning and sanitizing! Fan safety also requires safe and maintained seating. Venue re-openings aren't complete without an inspection of your Irwin Seating telescopic system. Our technicians will conduct a thorough inspection to ensure everything is working properly and address any problems. ICC-300 and NFPA standards require annual inspections of seating, guard rails and understructure by a certified technician. Regularly inspected telescopic systems are more reliable, more durable, safer for guests and operators and comply with all code, warranty and insurance requirements. This is the perfect time to take care of inspections - before the crowds return! If you have Irwin telescopic seating, contact us to schedule your inspection today!

US Chamber Small Business ELA Loan Guide

GENERAL RESOURCES

Top 10 Exploited Cyber Vulnerabilities - May 2020

The Lasting Impact of COVID-19: How Will It Affect Our Mental Health? May 2020

Millions of Americans will be impacted by COVID-19-related illness, loss, grief, anxiety, isolation, and PTSD. And, perhaps counterintuitively, some of us will come out stronger. Experts weigh in on what we can expect from living through a global pandemic.

Reopening Guidance for Restaurant Industry - Apr 2020

Zoom Vulnerabilities Attractive Opportunity - Apr 2020

Joint Advisory COVID-19 Exploited by Malicious Cyber Actors - Apr 2020

CISA Essential Critical Infrastructure Worker Guidance - Apr 2020

DHS Cyber Security Alert - Apr 2020

This is a joint alert from the United States Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) and the United Kingdom’s National Cyber Security Centre (NCSC). This alert provides information on exploitation by cybercriminal and advanced persistent threat (APT) groups of the current coronavirus disease 2019 (COVID-19) global pandemic. It includes a non-exhaustive list of indicators of compromise (IOCs) for detection as well as mitigation advice.

MANAGER RESOURCES

The key to fan confidence? Leveraging the power of the five senses - Sept 2020

The Athletic - Four of five California MLB teams take a procedural step toward possible job cuts - Apr 2020

The COVID-19 Recovery Conversation Must Start Today - Apr 2020

This paper talks about criteria to consider on deciding "when" to go back to normal operations and "how" to go about doing that given the current COVID-19 environment.

International Affiliate Highlight, ESSMA - Mar 2020

STADIUM HEROES

Emptied Sports Stadiums Tackle Losses With New Experiences Nov 2020

Atlanta Falcons to use drones to clean stadium after games - Oct 2020

From Fields to Field Hospitals

Dodgers to Open Stadium as Polling Place in November - Aug 2020

T-Mobile Park (Seattle Mariners) Blood Drive - Jun 2020

Many of the World’s Sports Stadiums Are Being Converted Into Hospitals to Fight the Coronavirus Outbreak - Apr 2020

Wilmington Blue Rocks and Sugar Land Skeeters Open Ballpark for Personal Protective Equipment - Apr 2020

The Washington Post - As our sports venues become hospitals, there’s little to cheer but much to admire - Apr 2020

Principality Stadium transforms into 2,000 bed NHS Covid-19 field hospital - Apr 2020

Spark Arena transformed into foodbank during pandemic - Apr 2020

Donation drive at United Center seeks personal protective equipment - Apr 2020

Governor Hogan Announces World Central Kitchen To Begin Saturday Food Relief Operation at the Camden Yards Sports Complex - Apr 2020

CenturyLink Field's Events Center converting to a field hospital - Mar 2020

HarbourCats home to house homeless during coronavirus pandemic Mar 2020

FITTEAM Ballpark will be used for drive-up coronavirus testing - Mar 2020

Washington Nationals Facility Turned Into Testing Area - Mar 2020

SMA COVID-19 Taskforce

Mario Coutinho
Mario Coutinho
VP Stadium Operations & Security
Rogers Centre
Toronto Blue Jays Baseball Club
Toronto, ON
Matthew Kastel
Matthew Kastel
Stadium Manager
Maryland Stadium Authority / Oriole Park at Camden Yards
Baltimore, MD
Angie Nix
Angie Nix
Director, Guest Services
Levi’s Stadium
San Francisco 49ers
Santa Clara, CA
Justin Durfey
Justin Durfey
Director
BYU LaVell Edwards Stadium
Provo, UT