COVID-19 Resources

As we continue to navigate the challenges brought on by COVID-19, the Stadium Managers Association is committed to bringing our industry together. We have provided a central location for resources to highlight best practices, opportunities and information that are valuable to our members.

SMA completed a successful series of Town Hall webinars related to the pandemic and more may be offered sporadically as needs arise. Information will be sent out via email when a new session is scheduled. Past town hall recordings and slideshows can be viewed under the Member Resource Sharing Library tab.  Beginning in September, SMA will offer roundtables to continue the conversation around stadium operations during COVID-19.

SMA Covid-19 Monthly Roundtables

These roundtables are an informal forum for all SMA members to discuss and share with peers how you are handling your stadium's COVID-19 operational challenges.  Whether you choose to talk, teach or just listen during these roundtables, we are certain you will find value in a causal conversation among your industry peers. 

September 23, 2020 - 5 pm Eastern Time - Click Here to Register 

Roundtable Guidelines – Effective 9.11.2020

  • SMA members can participate in all roundtables free of charge as a member benefit.
  • Members must register in advance of the session.
  • Every registrant is sent a unique login link. These links are not to be shared with or forwarded to another person. If there are multiple attendees logged on with the same name, all of those participants are subject to removal from the session.

Please note: participation in these sessions will be monitored as best possible with regards to the guidelines above.  It is key that you register correct information for who is participating and do not forward call in information. If you have any questions about these guidelines or the SMA town halls in general, please reach out to Jeana Schultz, Executive Director.

SMA Covid-19 Resource Submission

Please select a link below to submit a stadium or vendor feature or a COVID-19 resource.  All submissions are reviewed by the SMA COVID-19 Taskforce. We're looking to continuously add to this information, so please send us your resources via the forms below.

Resources by Category

The Lasting Impact of COVID-19: How Will It Affect Our Mental Health? 

Millions of Americans will be impacted by COVID-19-related illness, loss, grief, anxiety, isolation, and PTSD. And, perhaps counterintuitively, some of us will come out stronger. Experts weigh in on what we can expect from living through a global pandemic.

CDC Website

This is the most credible and first place that's recommended that people visit for the latest information and guidance on how to deal with COVID-19.

FEMA Website

This has good information on FAQs and Rumor Control information. Additionally, here is a separate link on how private sector entities can get involved through the DHS Industry Liaison Program.

The Department of Homeland Security

DHS Cyber Security Alert
This is a joint alert from the United States Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) and the United Kingdom’s National Cyber Security Centre (NCSC). This alert provides information on exploitation by cybercriminal and advanced persistent threat (APT) groups of the current coronavirus disease 2019 (COVID-19) global pandemic. It includes a non-exhaustive list of indicators of compromise (IOCs) for detection as well as mitigation advice.

White House COVID-19 Task Force

There is some good information here as well on how to prepare yourself and your community as well as additional resources for Business and Employers.

Employer Rights Poster

COVID-19 Global Cases Heat Map - Johns Hopkins University & Medicine

Ensuring Mental Health Resiliences While Working from Home

FEMA Advisory Call Documents

Please see the PDF linked above for updated information on Medical Hotspots, the federal response efforts, Community Based Testing Sites (CBTS), Ventilator Guidance, Coping with Stress, Defense Production Act, Disinformation and Rumor Control, How to Help for volunteers and the private sector, and information on the Strategic National Stockpile.

CISA Essential Critical Infrastructure Worker Guidance
UPDATED: CISA Essential Critical Infrastructure Worker Guidance

As the Nation comes together to slow the spread of COVID-19, on March 16th the President issued updated Coronavirus Guidance for America that highlighted the importance of the critical infrastructure workforce.
The Cybersecurity and Infrastructure Security Agency (CISA) executes the Secretary of Homeland Security’s authorities to secure critical infrastructure. Consistent with these authorities, CISA has developed, in collaboration with other federal agencies, State and local governments, and the private sector, an “Essential Critical InfrastructureWorkforce” advisory list. This list is intended to help State, local, tribal and territorial officials as they work to protect their communities, while ensuring continuity of functions critical to public health and safety, as well as economic and national security. Decisions informed by this list should also take into consideration additional public health considerations based on the specific COVID-19-related concerns of particular jurisdictions.
This list is advisory in nature. It is not, nor should it be considered, a federal directive or standard. Additionally, this advisory list is not intended to be the exclusive list of critical infrastructure sectors, workers, and functions that should continue during the COVID-19 response across all jurisdictions. Individual jurisdictions should add or subtract essential workforce categories based on their own requirements and discretion.

CISA released a Disinformation Toolkit to help state, local, tribal and territorial officials bring awareness to misinformation, disinformation, and conspiracy theories related to COVID-19. The Toolkit includes talking points, frequently asked questions, and flyers, and provides simple steps individuals can take to combat false or misleading information related to the pandemic.

The Cybersecurity and Infrastructure Security Agency (CISA) released a COVID-19 Recovery CISA Tabletop Exercise Package (CTEP). This exercise package was developed in coordination with interagency partners to assist private sector stakeholders and critical infrastructure owners and operators across all sectors in assessing short-term, intermediate, and long-term recovery and business continuity plans and addressing key questions related to organizational recovery from the COVID-19 pandemic. The CTEP also provides organizations the opportunity to discuss how ongoing recovery efforts are impacted by concurrent response operations to a potential “second wave” of global pandemic infections.

The purpose of this CTEP is to provide critical infrastructure stakeholders and their public safety partners a customizable resource to internally identify and address areas for improvement, threats, issues, and concerns affecting their organization. Within the CTEP is also a compiled list of Federal COVID-19 resources that can assist organizations and their efforts.

CISA Services Catalog
The CISA Services Catalog is a single touch point for anyone interested in CISA services, and its interactive elements allow you to quickly and intuitively filter down to those services that best fit your capabilities and challenges.

CISA Releases Cyber Essentials Toolkit #2
The Cybersecurity and Infrastructure Security Agency (CISA) released its Cyber Essentials Toolkit, Chapter 2: Your Staff, The Users. This toolkit is the second in a series of six toolkits set to be released each month. This chapter follows the release of Chapter 1: Yourself, The Leader – Drive Cybersecurity Strategy Investment and Culture and CISA Cyber Essentials in November 2019.

Chapter 2 emphasizes the importance of the organization as a whole in cybersecurity, requiring a shift toward a culture of cyber readiness and greater cyber awareness among staff by providing cyber education, training, and other resources. Focus areas include, leveraging basic cybersecurity training; developing a culture of cyber awareness that incentivizes making good choices online; teaching employees about risks such as phishing and ransomware; and identifying available training resources from partner organizations.

To learn more about the Cyber Essentials Toolkits, visit

Support the Live Events Industry

Please click the link above for more information regarding the Live Events Coalition, its mission, and how to get involved.  The petition for the Live Events Industry aid is below.  The Coalition was formed to bring together all areas of live events from meeting planners to production companies, to the caterers, turf protection, ticket sellers, sports venues and every other type of company, venue or other that plays a role in the live events industry.  We literally now have in our membership everyone from major recording artists to the single meeting planner and freelance technician.
Support for the Live Events Industry Petition

Joint Advisory COVID-19 Exploited by Malicious Cyber Actors

Temporary Unemployment/Furlough Payment Benefits
If you lost your job or were furloughed because of the coronavirus, or if the organization you work for is permanently or temporarily shut down because of it, you qualify for weekly unemployment payments from the state in which you worked. Benefits are determined state by state and an easy 4 step guide to getting started with this process can be accessed at

Implementing Safety Practices for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19

How long can the coronavirus last on surfaces in your facilities? - National Institute of Health

Zoom Vulnerabilities Attractive Opportunity

Restoring Retail Confidence: The Path to Re-Engaging the Consumer

Reopening Guidance for Restaurant Industry

Event Safety Alliance Reopenning Guide - Event Safety Alliance - Adelman Law Group

Exercise Starter Kit for Workshop on Reconstituting Operations

Top 10 Exploited Cyber Vulnerabilities

Civil Disturbances

Violent Opportunist Tactics Observed During Civil Disturbances

Some Violent Opportunists Probably Engaging in Organized Activities

Irwin Seating Hosted Panel Discussion with Industry Professionals - this panel discussion is on how to clean and disinfect the seating quickly, cost effectively, thoroughly and without damage.

The Coronavirus Aid, Relief, and Economic Security (CARES) Act expanded Small Business Administration (SBA) loan options for small businesses to include (1) a Paycheck Protection Program (PPP), as well as (2) an Economic Injury Disaster Loan (EIDL) with terms that are more favorable and accessible to small businesses. Both of these programs are detailed below.


Paycheck Protection Program (PPP)
The Paycheck Protection Program is a loan designed to provide a direct incentive for small businesses to keep their workers on the payroll. SBA will forgive loans if all employees are kept on the payroll for eight weeks and the money is used for payroll, rent, mortgage interest, or utilities. Starting today, April 3, small businesses and sole proprietorships can apply for the PPP. Starting April 10, independent contractors and self-employed individuals may apply for the PPP. Applications must be submitted by June 30.

The U.S. Treasury has posted details on PPP on their Fact Sheet

PPP loans will be made by existing SBA 7(a) lenders, other participating federally insured depository institutions, federally insured credit unions and Farm Credit System institutions, and other regulated lenders once they are approved and enrolled in the program. Visit for a list of SBA lenders. PPP loan applications will be submitted through these participating lenders.

The SBA borrower application form is available here.


U.S. Treasury Links

Additionally, the SBA has just issued an interim final rule on PPP.


Economic Injury Disaster Loans and Loan Advance (EIDL)
The SBA’s Economic Injury Disaster Loan program provides small businesses with working capital loans of up to $2 million that can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing. Small business owners are eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. The loan advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Funds will be made available within three days of a successful application, and this loan advance will not have to be repaid.

The EIDL program provides working capital loans up to $2 million that can provide vital economic support to small businesses to help overcome temporary loss of revenue. Applicants for EIDL can access a $10,000 cash advance grant.

SBA Information on Applying for an EIDL loan is available here.

The EIDL loan application form is available here.

If I receive an EIDL, can I apply still for a PPP loan?
Small businesses can take advantage of multiple SBA programs. However, loans must be used for different purposes. For instance, both the EIDL and PPP may be used to assist with salaries, but you cannot “double-dip.” So, for the eight-week period of the PPP, the EIDL could cover the salary “gap” for employees who make over $100,000 or for a different time period.

Inspect Telescopic Systems Regularly
We're all waiting for the crowds to return, and taking the necessary steps to safely welcome them back. For most of us, this means preparing the front of house experience to address touchless ticketing, traffic flows, social distancing, and lots of cleaning and sanitizing! Fan safety also requires safe and maintained seating. Venue re-openings aren't complete without an inspection of your Irwin Seating telescopic system. Our technicians will conduct a thorough inspection to ensure everything is working properly and address any problems. ICC-300 and NFPA standards require annual inspections of seating, guard rails and understructure by a certified technician. Regularly inspected telescopic systems are more reliable, more durable, safer for guests and operators and comply with all code, warranty and insurance requirements. This is the perfect time to take care of inspections - before the crowds return! If you have Irwin telescopic seating, contact us to schedule your inspection today!

US Chamber Small Business ELA Loan Guide

SMA COVID-19 Taskforce

Nicole Andrews
Nicole Andrews
Managing Director, Global Sales
Matrax, Inc.
Columbia, MD
Eileen Valois
Eileen Valois
SVP, Market Strategy
Production Resource Group
Mario Coutinho
Mario Coutinho
VP Stadium Operations & Security
Rogers Centre
Toronto Blue Jays Baseball Club
Toronto, ON
Matthew Kastel
Matthew Kastel
Stadium Manager
Maryland Stadium Authority / Oriole Park at Camden Yards
Baltimore, MD
Angie Nix
Angie Nix
Director, Guest Services
Levi’s Stadium
San Francisco 49ers
Santa Clara, CA
Jim Previtera
Jim Previtera
Senior Director of Security and Stadium Operations
Tampa Bay Rays
Tampa, FL
David Waldman
David Waldman
Arlington, VA