May 2018

2019 Seminar

SMA 2019 Annual Seminar
Margaritaville Beach Resort 
Hollywood Beach, FL. | Feb. 3-7, 2019

We know - it's still well over eight months until we're on the sandy white beaches of Hollywood Beach, Florida, but now is the time to mark your calendars (if you haven't already) and to get excited for the next SMA meeting! Margaritaville has quite the collection of amenities and there is sure to be something for everyone. 

Drinks & Dining 

Several diverse bar and restaurant venues await travelers and local residents visiting Margaritaville Hollywood Beach Resort, including Jimmy Buffett’s Margaritaville, LandShark Bar & Grill, License to Chill Rooftop Bar, Lone Palm Beach Bar, Margaritaville Coffee Shop and 5 o’Clock Somewhere Bar on the Intracoastal Waterway. Rounding out the resort’s dining selection is the Margaritaville-inspired upscale dining restaurant JWB Prime Steak and Seafood  and a casual Floridays Airstream Café. This well-rounded menu of waterfront dining and entertainment options provides something for everyone.

The Spa Experience

Check in and chill out at Margaritaville Hollywood Beach Resort’s expansive, 11,000 square-foot St. Somewhere Spa. An incredible, tropical oceanfront retreat with eleven treatment rooms, this spa destination will be an ideal spot for locals, resort guests and event attendees to reward themselves. Gender-specific lounges and locker rooms will be complemented by a co-ed wet and thermal lounge, featuring heated benches and two uniquely designed couples treatment rooms. Services will include hot stone, aromatherapy, deep tissue, and Swedish massage therapy, along with on-site facials, waxing, hair styling and manicures / pedicures. Steam rooms, monsoon showers and a heated jet bath will relax, rejuvenate and recharge.

Pool Paradise

The beach level recreation and entertainment scene is a lushly landscaped, island inspired paradise with two unique pools, a FlowRider® Double, waterslide and a variety of lounging options including full-service cabanas. The 11th-floor rooftop pool and License to Chill Bar is an adults-only mini destination within the hotel with a seagull’s view of the Atlantic Ocean. Outdoor dining and refreshing beverages are never more than a few steps away so you can swim and sun and enjoy a barefoot lunch or a frosty margarita. Pools and cabanas are exclusive to resort guests.

Meet in Paradise

At Margaritaville Hollywood Beach Resort, each meeting is a unique adventure. The 30,000 square feet of inspiring and innovative space overlooking the Atlantic Ocean sets the stage for collaboration, motivation, and productivity.

Source material: https://www.margaritavillehollywoodbeachresort.com

SMA Board
of Directors



Troy Brown
VP, Stadium Operations
Cleveland Browns
Cleveland, OH


Past President

Tony Pereira
VP, Stadium Operations
Arizona Cardinals
Phoenix, AZ


Vice President

Joe Abernathy
VP of Facility Planning & Engineering
Busch Stadium
St. Louis, MO

Treasurer / Secretary

Matthew Kastel
Stadium Manager
Oriole Park at Camden Yards
Baltimore, MD

Corporate Director

Nicole Andrews
Managing Director, Global Sales
Matrax Inc.
College Park, MD


Director at Large

Matt Kenny
VP of Stadium Services and Events
Kansas City Chiefs Football Club
Kansas City, MO

Director at Large

Mario Coutinho
VP Stadium Operations & Security
Rogers Centre, Toronto Blue Jays Baseball Club
Toronto, Ontario

College Director

Justin Durfey
Director, BYU LaVell Edwards Stadium
Provo, UT

Ex-Officio - Annual Seminar Chair

Rick Nafe
VP of Operations
Tampa Bay Rays
Tropicana Field
St. Petersburg, FL

Ex-Officio - Annual Seminar Vice Chair

Jim Folk
Vice President, Ballpark Operations
Cleveland Indians
Cleveland, OH

Ex-Officio - Legal Counsel

Mike McCormick
McMcCormick & Associates
Greenwood, MO

Emeritus Director & Historian

Bill Wilson
Retired Stadium Manager
Big Bear Lake, CA


Jim Minish
Retired Stadium Manager
Cedar Grove, NJ

Foundation News

The Foundation has been working hard to raise funds to support the SMA scholarship program over the past year. So far, the foundation has raised close to $53,000. Many of our members have donated to this great program, but we would like to see full participation. SMA is excited to announce that they will match all donations made above $50,000 and contribute up to $50,000 dollars!

Fun Fact: If every current member donated $20, and SMA matched that, we could add an additional $20,640 to the Foundations goal of $150,000.

How can you donate?
  1. Go to the YouCaring website to donate online.
  2. Email Molly in our office and she can send you an invoice.
  3. When you receive your membership renewal, elect to donate to the Ron Labinski Foundation Sports Scholarship.

SMA Women In Leadership

The Women's Leadership Initiative is a group dedicated to the Stadium Managers Association (SMA) members who are interested in supporting and networking with the ladies of SMA. Our goal is to foster a community that allows us to share ideas or interesting articles, learn from each other, expand our network and grow the presence of women in the sports industry.

This months featured member is Nicole Andrews with Matrax, Inc.

1. What is your current role? 
 I’m the Managing Director of Global Sales at Matrax and also currently serving a four-year term as SMA’s new Corporate Director.

2. What was your biggest career challenge to date?  
For most of my adult life, I worked in the commercial real estate development & construction industry, specializing in business development for two regional engineering consulting firms.  Although these industries at large come with their own set of challenges, I would say that my biggest challenge was moving into the sports & entertainment industry after almost a decade of being in the construction industry.  I went from a traditional business development role on a regional scale to a direct sales role on a global scale.  Driving business on a global scale has truly been the biggest challenge of my life, but also the most rewarding.

3. Who is/was your mentor? What is the best piece of advice they gave you?  
My mentor is my original boss, David Buddemeyer, from the engineering consulting firm who happens to also now be the President of Matrax, Inc.  He is chock full of crazy euphuisms and analogies (our crew fondly refer to these as “Davisms”).  The most memorable of these is “Onto the next” which it to say always be fearlessly striving for the next challenge in business (and life) and don’t allow negative energy and naysayers to influence or distract you from your goals.

4. What is the main personal attribute that has led to your success? 
Perseverance.  Without a doubt.

5.  What did you want to be when growing up?  
An actress right up until I tried out for my first high school play and was given the only non-speaking role.  That was my cue that I would have to find another way to make a living.

6. Favorite place you have traveled to. Why? 
 I’ve been to Casco Viejo, Panama three times in the past ten years.  It has the three things I crave most: local culture, warm weather, freezing cold beer.

7. Your happiest when?  
Reading.  I am a closet nerd.


New Members

Stadium Manager
Will Meade - New England Patriots


Partner News


May Training Opportunities with ENERGY STAR

ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency. ENERGY STAR offers many webinar training's each month, click the links below to learn more.

Ask The Expert Sessions:
Wednesday, May 9, 2018 12:00pm EDT
Wednesday, May 16, 2018 12:00pm EDT
Wednesday, May 23, 2018 12:00pm EDT
Wednesday, May 30, 2018 12:00pm EDT

Electric Demand: Tracking kW to Drive Savings -
Tuesday, May 22, 2018 2:00pm EDT
Best Practices for Deploying EV Charging Stations at Commercial Buildings -
Wednesday, May 23, 2018 1:00pm EDT
Just Add WaterSense to Your Energy Efficiency Efforts -
Wednesday, May 16, 2018 1:00pm EDT

Best Practice Take-Away: Staff Recruitment and Retention - NCS4

Personnel that are properly screened, trained, and equipped constitute the primary element of a successful security and safety program. The failure to implement these different individuals is the biggest threat to a facility. All employees will have some effect on the safety or security, whether that is their main function/role or not. This includes all paid and volunteer staff on event days. Click here to read about some of the key things to do when recruiting team members.


2018 Green Sports Alliance Summit Invitation
June 26th-27th, 2018

Register today to attend the 8th annual Green Sports Alliance Summit in Atlanta at the LEED Platinum Mercedes-Benz Stadium June 26-27, 2018. The Summit brings together hundreds of leaders from professional sports teams, collegiate programs, venue management companies, and other pioneers in environmental stewardship to exchange the latest thinking around greening the sports industry and engaging fans and communities.

The theme for this year’s Summit is “PLAY GREENER™: Get in the Game” and will focus on taking action that encourages collaborative problem-solving to achieve sustainable change across the sports spectrum. Attendees will engage in multiple skill-building and problem-solving workshops to develop solutions that encourage environmental and social responsibility across operations, supply chains, and fan bases.

Active Shooter Program Resources

IP’s Active Shooter Preparedness Program remains committed to developing resources that help the critical infrastructure community mitigate the potential impacts associated with the evolving threat environment. Visit the Active Shooter Preparedness webpage to access a variety of new products ranging from an active shooter preparedness fact sheet and Pathway to Violence informational poster to translated materials.

Recently developed videos for Insider threat and Unmanned Aircraft Systems (UAS) show security and behavioral SMEs with real-world event experience and provide recommendations to help protect organizations against these growing threats. Click on links to see videos Understanding the Insider Threat and UAS and Critical Infrastructure: Understanding the Threat.

Other News

Collaboration - 24/7 Software

Modern operations require fast-paced, proactive management and effective decision making. But, that's not what generally happens. Many operations run in reactive mode, trying to manage everything after it happens. They can't get their teams on the same page, and the snowball effect ensues. It's stressful, increases your blood pressure, and leaves your team picking up the not-so-virtuous pieces your latest incident left behind.

It's tough enough to manage your internal staff. But, you've got to keep them moving in the right direction and following protocols you put in place. And, it never just ends there. You're also responsible for collaborating with other mission-critical personnel, whether it's additional employees throughout your organization, a multitude of ancillary departments operating within your company globally, or outside organizations that partner with your operation regularly or during special events.

Your collaboration efforts, whether internal, external or both, are important to us. We know that your ability to manage and communicate critical information to need-to-know personnel is what drives a successful operation of any size.

Click here to read how 24/7 Software's platform can help you ignite your collaborative efforts to achieve maximum performance.


Identifying, Assessing, and Managing the Threat of Targeted Attacks

The FBI Behavioral Analysis Unit (BAU) held a symposium bringing together academic researchers, mental health experts, and law enforcement practitioners of threat assessment to discuss the active shooter phenomenon. By far the most valuable prevention strategy identified was the threat assessment and management team.

This guide first addresses some important awareness aspects of the active shooter problem. The content of this publication does not begin and end with active shooters, but instead applies to targeted violence generally.

Planned violence, threat assessments, violence and mental health, and barriers to successful prevention efforts are also discussed. The guide then offers specific and actionable information on identifying, assessing, and managing persons who pose a true concern for planned, targeted violence. Guidance about setting up and running a threat management team is offered. Sample tools are provided in the appendices.
Did you miss our 2018 Seminar recap? Click above to read it all!

2018 Seminar Event Sponsors:

  AwareManager  Covermaster Daktronics, Inc.   Hunt Construction Group   Irwin Seating Company        Populous        Terraplas, a division of Checkers Safety Group  Walter P Moore  Wrightson, Johnson, Haddon & Williams Inc.

RFP/RFQ Portal: Open for Bid

Click here for more information on open RFP's

RFP for Supply and Maintenance of Portable Toilets - M&T Stadium

Interested in having your RFP posted to the SMA website? send an email to SMA including a link back to your website (where members can view the complete RFP/RFQ) or a full electronic version, as well as the due date and any pertinent information. SMA vendor members are notified by e-mail when a proposal is posted. Must be a current stadium manager member in order to utilize this service. Must log in to the website to view.

Member Spotlight

Slippery Rock University
Dr. Brian Crow | Professor of Sport Management
1. What is your favorite thing in your office?
It has to be the high school action photos of my kids; Sam, who is a senior at University of Kentucky and Hannah, who will be a freshman at North Carolina State University
2. Who is an influential person in your career? 
There have been many people who have helped me grow professionally, including Craig Walker at WVU, Dr. Catriona Higgs at SRU, Chris Hunter of the Pittsburgh Pirates, and Aaron Schmitt of SAFE Management (formerly at Heinz Field, MetLife Stadium, and the Buffalo Bills)

3. What was your first job? 
At the age of 14 I began as the starter at a small golf course in Moundsville, WV.  I ultimately ascended to the position of GM of the entire park before I turned 21.  The first job in sport was as a graduate assistant in the athletic business office at West Virginia University

4. What is your fantasy job? 
I want to create the dream position of ½-time faculty member, ½-time Director of Fan Experience at a Power 5 Institution.  If not that, then the first US Minister of College Athletics

5. What would you change about the sporting industry? 
Two things:
1) Fan (and especially parent) behavior; it has deteriorated to the point where enjoying a game live can be challenging
2) Power 5 college conferences moving away from the NCAA
6. What is an idea or invention you wish you had thought of first?
The contact lens

7. What is your favorite story you tell about this business? 
My favorite sport business stories are ongoing.  Again, a 2-part answer (I’m an academic, what did you expect?):
1) That so many students I have taught and mentored at the University of Southern Mississippi, Hampton University, and Slippery Rock University choose to stay in touch and are now, in essence, teaching me
2) That so many professional and collegiate venue managers have entrusted the training of their game-day staff, and the measurement of their fan experience, to me and my team at GameDay Insight

8. What is a quote that inspires you or makes you laugh?
Humility is not thinking less of yourself, but thinking of yourself less – C.S. Lewis
Thank You to Our Corporate Sponsors
These SMA Corporate Sponsors have committed their financial support and industry expertise to support the Stadium Managers Association's mission to be a primary resource for sport facility managers.

Find them in one click and listed by their products on the SMA website vendor guide, or click on their name below to go directly to their website. Consider them first as your industry resource for products and services this year!
24/7 Software Able Services ABM Industries * Anheuser-Busch, Inc. * Arena Maintenance Solutions, LLC * AwareManager * Barton Malow Company BASF Construction Chemicals * BASF Performance Floors *  Birdair, Inc. * BOCA Group International * BrandSafwayBuro Happold Consulting Engineers, Inc. * Caddy Products, Inc. * CEIA USA * Centerplate * Clarin by Hussey Seating * CLEAR * Contemporary Services CorporationCovermaster, Inc. * Crown Castle Daktronics, Inc. * Dant Clayton Corporation * Delaware North Companies SportService * Detex Corp. * Eaton's Ephesus Sports Lighting * EMSEAL Joint Systems LTD *  eVerifile Evonik Corporation * FabriTec Structures LLC *  FieldTurf USA Inc. * Flock FreeGensler SportsGilbane Building Company * Hardesty & Hanover, LLC * HOK * HKS, Inc. * HNTB Architecture, Inc., * Hunt Construction Group * IBM Sports and EntertainmentIdibri * imageOne Uniforms * Impark* Iowa Rotocast Plastics * Irwin Seating Company * Jani-King International, Inc. * Knight Facilities Management, Inc. * Landmark Event Staffing Services, Inc. * Langan Engineering & Environmental Services * Legends Project Development * Manhattan Construction MARSH USA * Matrax, Inc. * Max-R MCMcCormick & Associates, LLC * Mitsubishi Electric Power Products, Inc., Diamond Vision Division * Mortenson Sport + Entertainment * Neogard  * Osborn Engineering * Panasonic System Communications Company of North America * ParkHub * PC Sports * Pecora Corporation * Peerless-AV * Performance Clean, LLC * Petrone Risk * Philips Lighting NA * Pioneer Athletics * Poly-Tuff Systems International Corporation *  Populous * Prismview - A Samsung Electronics CompanyPritchard Sports & Entertainment * PSAV * Quick Bridge Systems *Res-Tek Inc.Royal Corporation* Rust-Oleum Stadium Group * Schuff Steel Company Sentry Event Services, Inc. * SGL * Shawmut Design & Construction * Show Pros Entertainment ServicesSignature Systems Group LLC. /EventDeck * Southern Bleacher Company SP Plus Gameday * Spec Seats * SPS North America Stantec * StageRight Corporation * Staxi Corporation Ltd.Stratacache * Sunbelt Rentals * SunBrite TV TEAM Coalition, Inc * Terraplas USA, Inc. * The Vollrath Company THP Limited, Inc. * Tremco *Trex Commercial ProductsTURF NATIONVan Wagner Sports & Entertainment * Venue Solutions Group Visiontron Corp. * Walter P Moore * Western Specialty Contractors * West Pond Enterprises Whelan Security * World Class Athletic Surfaces, Inc. * Wrightson, Johnson, Haddon, & Williams, Inc.